Returns & Shipping

Returns

We want you to love your Bench Home purchase. If something isn't quite right, we're happy to accept eligible returns or exchanges within 30 days of purchase, with proof of purchase.

Items must be unused, in their original condition, and in original packaging to be eligible for return or exchange. 

Final sale Items

The following items are final sale and cannot be returned or exchanged:

• Gift cards 
• Custom or personalized Items
• Items marked Final Sale or Clearance

In-Store & Shipped Returns

Returns may be brought directly to Bench Home or shipped to:

Bench Home: 4060 Voltaire St., San Diego, CA 92107

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as Bench Home cannot be responsible for return packages lost in transit.

Refunds

Once your return is received and approved, your refund will be issued to the original form of payment. Please allow several days for the credit to appear, depending on your financial institution.

Exchanges 

If your item arrives damaged or defective, please contact us within 48 hours of delivery, and include photos of the item and packaging to benchhomesandiego@gmail.com. We'll be happy to help arrange a replacement.

For all other exchanges, items must meet the requirements outlined in our return policy.

Gifts

Gift purchases may be returned for store credit when accompanied by a gift receipt or other proof of purchase.

Returns & Shipping

To begin a return by mail, please contact us at benchhomesandiego@gmail.com before sending your item back.

Please ship eligible returns to:

Bench Home: 4060 Voltaire St., San Diego, CA 92107

Customers are responsible for paying for return shipping costs. Original shipping charges are non-refundable.